Below are frequently asked questions, you may find the answer for yourself.
Currently, we offer RO repair, installation, and maintenance services in Gurgaon and the Delhi NCR region. For locations outside this area, please call our service center for availability.
Yes, we offer expedited emergency services for an additional fee. Please inform our service center while booking if you need urgent assistance.
Once you book a service, we usually schedule an appointment within 24 to 48 hours, depending on the location and availability of technicians.
Yes, once the payment is completed, you will receive an invoice via email. You can also request a hard copy from our technician during the service visit.
Absolutely! Our payment gateway is fully secured with SSL encryption to ensure your payment details remain safe and confidential.
We accept multiple payment methods, including cash, UPI, debit/credit cards, and online bank transfers. You can also opt for cash on delivery (COD) for service bookings.
Customer satisfaction is our priority. If you are not satisfied with our service, please contact us within 48 hours. We will arrange for a follow-up visit to address any issues at no extra cost.
Yes, we offer a 7-day return or exchange policy for spare parts if they are defective or damaged upon delivery. Please contact our support team to initiate the process.
You can cancel your service appointment at least 24 hours before the scheduled time without any charges. For cancellations made within 24 hours, a minimal fee may apply.
You can easily book our RO services by calling our service center number or visiting our website. Provide your details, choose your preferred service, and confirm the booking.
