Privacy Policy for Pahuja Aqua Service

At Pahuja Aqua Service, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our services, including our website, mobile application, and physical locations.

1. Information We Collect

We may collect the following types of information when you use our services:

• Personal Information: Name, email address, phone number, and delivery address.
• Transactional Information: Information related to the services you request, such as service appointments, repairs, and payments.
• Technical Information: Information about your device, including IP address, browser type, and location data.
• Usage Data: Information regarding your interactions with our website or app, such as pages viewed and time spent.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services, including repairs, maintenance, and installation of RO systems.
• To communicate with you, including customer support, appointment scheduling, and updates about your service request.
• To process payments and manage transactions.
• To send you promotional offers and newsletters if you have opted to receive them.
• To comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, logistics companies).
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, and safety, as well as those of our customers.

4. Data Security

We implement appropriate technical and organizational measures to protect the information you provide to us from unauthorized access, use, or disclosure. While we strive to protect your personal data, please be aware that no method of data transmission over the internet is completely secure.

5. Cookies

We use cookies on our website to enhance user experience, analyze trends, and track users' movement around the site. You may adjust your browser settings to refuse cookies, but this may affect the functionality of the website.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Object to the processing of your personal information for direct marketing purposes.
• Withdraw consent for the processing of your personal information at any time. To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those sites.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have inadvertently collected information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:

Pahuja Aqua Service
52/8 near Shiv Murti Jacobpura,
Gurugram, Haryana, 122001
Phone: +91-9555884567
Email: info@pahujaaquaservice.com